COVID-19 - 22/9/2020
Baby Train showroom is now OPEN.. when arriving at the store, just call us on 9558 0010 and we will come and let you in, so we can monitor numbers of people in store and maintain social distancing
To keep our customers and staff safe and to comply with government guidelines, we require everyone entering our store to wear a face mask and use the hand sanitizer provided.
You can still also shop 24/7 online for delivery Australia wide and contactless click & collect at 5 Chestnut Court, Dingley Village, Victoria is still in operation.
Our friendly and helpful staff are just a phone call away if you need any help or advice. Please call us on 03 9558 0010
FREQUENTLY ASKED QUESTIONS
Is Baby Train still open?
Baby Train is complying with Daniel Andrews announcement on 3/8/2020 and will continue to operate with contactless click & collect as well as online and phone sales for deliveries. Our showroom is now open and numbers of customers allowed in store at one time is monitored and social distancing practiced.
Our friendly staff are still available 7 days a week, so please call us on 03 9558 0010 and we'll be more than happy to help you with your enquiry.
Health and safety measures.
Our highest priority is the health, safety and well-being of our customers and our staff and providing a safe environment for everyone.
- We have increased cleaning and sanitisation of our store
- We ask staff and customers to ensure that they are maintaining safe hygiene practices and wearing masks
- We are ensuring that the distance of at least 1.5 metres between each person is being maintained in our store
Are there any delays in shipping goods?
Provided the items ordered are currently in stock, we are still able to ship your items within 48 hours of orders being placed. Australia Post have advised they are experiencing delays but hopefully this will not last much longer. You can also choose store pick up when buying online. If the item you choose is temporarily out of stock, you will be advised of when the item will be available.
Does Baby Train do Car Seat Fittings for my car?
From October 2nd, 2020, we will be resuming car seat fittings on Fridays only between 10am and 5pm until further notice. Bookings are essential.